What Data We Collect and Why
When you open an account, we collect the details you provide — name, contact information, and payment method data. If you deposit via JazzCash or Easypaisa, the transaction reference and mobile number linked to that wallet are recorded against your account. Raast transfers similarly log the
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payment identifier to reconcile your wallet balance. We collect this to process transactions, verify your identity and maintain account security. Device data — your browser type, IP address and session timestamps — is collected automatically when you access the lobby. We do not sell your personal
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data to third parties. Data is shared only where necessary to process payments, meet legal obligations in eligible regions, or respond to verified legal requests. Retention periods vary by data type: active account data is kept while your account remains open; payment records are held for
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the period required under applicable law. You can request a summary of what we hold at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.